Programme Manager


Vacancy: Programme Manager

Purpose of Post: Maintenance and adaption of term time group programme and creation of appropriate holiday programmes, working with the Artistic Director in order to sustain and increase its quality, breadth and financial contribution to the organisation. 

Responsible to: Artistic Director

Background: The Conservatoire in Blackheath was established in 1881, originally as the Blackheath Conservatoire of Music, and is the focus of arts education and events in South East London, providing exceptional lifelong learning.  It is a charity offering group classes and individual tuition in music, art and drama, catering for all ages, welcoming over 2000 learners a week.

Main Duties and Responsibilities

Programme Management 

  • To maintain and produce the Conservatoire’s annual group course offer, including holiday courses, in art, music and drama, working from the successes and lessons of the current programme’s delivery, in good time for sales to be maximised.
  • Interrogation and monitoring of programme to maintain the established ladders between groups and individual and to attract new users 
  • Supporting the Artistic Director in the management of the Conservatoire’s group tutors to ensure tutor and learners’ satisfaction, and efficient administration of the Conservatoire’s group classes
  • Liaison with Programme Leads in the organisation of programme learner performances
  • Creation of copy for brochures, liaising closely with Marketing and Events Manager
  • Working closely with the Artistic Director and the Creative Committee in the review and development of the Programme

Budget Management

  • To manage the programme budget for art, music and drama
  • To work with the Artistic Director, Marketing and Events Manager and Operations Development Manager, to track and build enrolments and ensure sales are in line or ahead of budget for Group classes attracting the desired learner demographic and retaining students.


  • To be responsible for the induction of group tutors with the relevant Conservatoire documentation
  • To be responsible for the management of all staff and tutor DBS and collation of appropriate record keeping for the Conservatoire
  • To assist in the sourcing of deputy tutors when group tutors are unable to do so
  • To be responsible for the booking of course assistants

Other responsibilities

  • To be part of the Senior Management Team of the Conservatoire, working closely and communicating effectively with all members of the team 

Person Specification

Essential criteria: 

  • Experience of managing budgets 
  • Experience of creating and planning and implementing programmes of activities, and problem solving and adapting plans as needed
  • Excellent analytical skills to make evidence based decisions
  • Excellent interpersonal and networking skills, particularly in management and team working
  • Able to build and maintain good working relationships with musicians, artists and administrators
  • Excellent communication, presentation, influencing and negotiation skills
  • Able to prioritise, plan and organise workloads to work to deadlines
  • Flexible and adaptable approach to work demands and hours
  • Enthusiasm, positivity and proactivity

Desirable criteria

  • Interest and enthusiasm for arts education
  • Experience of managing and implementing workflows in a creative environment
  • Experience of working in a charity or social enterprise
  • Experience of art, music and / or drama activity programme for children and adults

Additional information

  • Term: One year fixed term contract 
  • Normal hours will total 32 hours per week over 4 days
  • 20 days annual leave (based on a 4 day working week plus bank holidays pro-rata)
  • A contributory pension scheme is available to staff following 3 months in post and continues on successful completion of probation 
  • Salary range:  £27k-30k FTE depending on experience 
  • Deadline for applications:  Monday 31 May 2021
  • Interviews are likely to take place on Monday 7th June and Tuesday 8th June

How to Apply

Please send CV and covering letter, outlining how your skills and experience are suitable for this role to:

May 2021

Click to download our Equality and Diversity Monitoring Form

Click to download this job description as a PDF

Back to all Jobs